Frequently asked questions
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- Are there showers at the Bogotá location?
- No. This location has no showers or shower access. Our Miami location does have a shower available.
- Can I enter if my flight is domestic?
- The location is inside the International pier, in the post-security area. You need to be in the airport’s international zone — on an international departure or connection — to enter.
- What currency do I pay in?
- Online bookings in Bogotá are charged in Colombian pesos (COP), and the full amount is shown before you pay. At the location we accept debit or credit cards.
- Can I book online?
- Yes. Book online at least 24 hours ahead, from 4 hours and up to 8 hours per reservation. Closer to your flight, check in at the self-service touchscreens by the entrance, or write to us on WhatsApp.
- Can I book online?
- Yes. Book online at least 24 hours ahead, from 4 hours and up to 8 hours per reservation. Closer to your flight, check in at the self-service touchscreens by the entrance, or write to us on WhatsApp.
- What currency do I pay in?
- Online bookings in Bogotá are charged in Colombian pesos (COP), and the full amount is shown before you pay. At the location we accept debit or credit cards.
- How do I use my Priority Pass?
- Show your membership at check-in. It includes a three-hour courtesy stay, subject to availability; a payment card may be requested for incidentals.
- Can I enter if my flight is domestic?
- The location is inside the International pier, in the post-security area. You need to be in the airport’s international zone — on an international departure or connection — to enter.
- Are there showers at the Bogotá location?
- No. This location has no showers or shower access. Our Miami location does have a shower available.
- Can I store my luggage?
- We don’t offer left-luggage or lockers. Your luggage stays with you inside the room, which has space for a suitcase and carry-on.
- How do I use my Priority Pass?
- Show your membership at check-in. It includes a three-hour courtesy stay, subject to availability; a payment card may be requested for incidentals.